Terms & conditions

Identification required

• Copy of current driving license (both sides of card) for each person who will drive the First Auto vehicle
• 1 document carrying current home address of the hirer and dated within the last 8 weeks
• At least one of these must be the bank or card statement for the card that will be used to hire the vehicle.
• The other must be a formal document (e.g. utility bill, council tax bill, HMRC letter, etc )
• Copies of mobile phone statements are not accepted
• If the current home address has changed within the last 12 months, previous home address details are required
• Proof of Income - 3 pay slips from the previous months
  • If you are self-employed, we will require the name of your business and proof of ownership from the HMRC or an Accountant

Identity Verification

In order to manage our insurance risk and combat fraud we may conduct a search and check on the personal details you have provided using identify verification services provided by credit reference agencies and counter fraud services provided by Verius Risk Solutions.

The identity verification services we use may involve soft searching your credit file. Soft searches will not impact your credit rating or affect the way lenders see you in any way. You may see these soft searches as 'footprints' on your credit report in either our name, Verius Risk Solutions or the name of one of the credit reference agencies that we work with.

Where the application is in the name of a company, company ID in the format outlined above is required. A credit check will be undertaken by First Automotive.

The hirer will be required to present the original ID on collection or Delivery of the vehicle.

Price

Price remains valid up to a maximum rental period of 24 months after which the advertised rate, at that time, will apply.

Excess mileage charges will apply at the prevailing rate over & the 10000 per annum allowance.

Payment Terms

• Cash, cheque and credit cards are not accepted.
• Payment must be made on the due date. If funds are not available when payment is requested an email will be sent advising of this. If payment is not made on the date payment is due, a late payment charge of £25 + VAT per day, for each day that payment is not made, will be added to the amount due
• Failure to make payment within 3 days of the payment being due may lead to First Automotive terminating the hire and requesting the immediate return of the vehicle.
• Persistent failure to make payment on the date due (i.e. for more than 1 month) may lead to First Automotive terminating the hire and requesting the immediate return of the vehicle. It may also restrict the make and model of vehicle that is available to be hired.
• In the event that the vehicle is returned earlier than the date originally agreed, no refund will be made.

Insurance

• The excess on the insurance policy must not exceed £1000
• The insurance policy must have a minimum annual mileage of at least 8,000 miles
• Any additional drivers covered on the insurance policy must be notified to First Automotive before the start of the hire and copies of their licences provided to First Automotive so that standard rental checks can be carried out
• The insurer must be notified of First Automotive's requirement, as the registered keeper of the vehicle, to validate the policy details with them. The hirer is required to provide the required consents to the insurer for First Automotive to obtain this information
• The hirer may not change insurers, or change any terms of the insurance, including excess level or additional driver cover without notifying First Automotive

Deposit

• Should the excess on the insurance policy provided by the customer exceed the deposit First Automotive reserves the right to request an increase on the deposit to match the customer's liability on the policy.
• In the event that the hirer does not accept delivery of the vehicle within 24 hours of the agreed time the deposit will be returned subject to deduction of one month's rental charges

Fines & Penalty Payments

Overseas Use

Mileage

• The hirer will be contacted monthly to provide an accurate, current mileage for the vehicle to First Automotive and must do so on request. Failure to provide mileage updates may lead to the termination of the hire agreement.
• First Automotive reserves the right to terminate a hire if the monthly mileage covered is considerably in excess of the agreement made.

Maintenance and breakdown

• Damage induced by using the wrong fuel
• Damage induced by lack of oil, water, Adblue or other consumable
• Breakdown call-out fees for customer-induced faults (e.g. flat battery, keys locked in vehicle)
• Missed services, including M Services and costs associated with this.

Fuel Policy